Setup a Squarespace Form Redirect

Squarespace finally makes it easy for you to add a form redirect on successful form submissions or newsletter signups. Plus, this is a great way to add a well-branded thank you page after a user submits their information, and this is exactly what I do on all of my Form Blocks.

Obviously, the first thing you’ll need is a Form Block on a page somewhere. Once you have a Form Block on a page you’ll want to click on the Form Block and click on the Edit button (the pencil icon) or just simply double-click on the Form Block. Once you have the edit window open, you’ll want to click on the Post-Submit section. From there, you’ll have two options you can do after submission, Message or Redirect.

As I stated in my how-to video above, you might want to update the Message before setting a Redirect because the message will still display for a second before the form Redirects. So, I either remove the Message or just update it to say “Loading…“. Now that you’ve taken care of the message, you’ll then want to click on Redirect and select the appropriate page you’d like your users to be redirected to. Click out of the Form Block edit window and save the page. Done.

Create a better redirect experience

On my site, every Form Block or Newsletter Block has its own redirect to provide more context and a better user experience so the user knows what to expect next. For me, I can tend to get very busy from time to time and I do my best to respond to everyone quickly, but that’s not always the case, so now I always disclose my average response time on each redirect page.

Other than content, all of my redirect pages still carry over the same branded look and feel as the rest of my site. Making sure I have a consistent brand is something that I have always focused on. And for me, brand consistency is just one more small item that has the power to convey trust for my users. This has been proven to me many times based on a lot of positive feedback from my past clients.

So, when this is all done and put together, here is an example of what I do when someone reaches out to me via my Form Block to hire me as a Squarespace developer. And on that particular redirect page, I hit them with an immediate sent message so they know their inquiry was sent. Then, being that my business is a personal brand, I feature a photo of myself, again, which helps me to convey trust so they know who’s reading their inquiry. After that, I then provide content so the potential client knows when they can expect to hear from me.

I then wrap things up with a “what to expect next“ message, and other options of contacting me in case their inquiry is very urgent. This can definitely put them at ease because they have the option to just wait or that I’m good if they wanted to reach out to me in a more direct way.