Squarespace Plugins: Code Shop Growth
My Code Shop started as an idea to help out and support the ever-growing Squarespace community. It has now grown to satisfy hundreds of customers. So, I'm here to share with you what’s to come.
In this post, I'd like to share with you about my successes, as well as, the challenges that I'm faced with. However, I'd first like to thank all my valued customers for helping me make this vision come true. The support and positive feedback have been greatly appreciated.
Amazing growth in a short time
Over the past 10 months, Code Shop has taken off better than I could have ever imagined. I started with one product just to see if this idea could actually work. I was amazed by the number of orders I started receiving and the positive feedback that my customers were sending me (without prompting, just happy customers taking the time to inform me of their satisfaction).
“Your hover caption code is incredible! Thanks for making it and providing it at a reasonable cost. You saved me a lot of time and trouble!”
Getting feedback like this has been such a reassurance to my original mission behind my Code Shop. My goal is and always will be to help out and support this ever-growing Squarespace community.
Quick response time, few issues
When starting Code Shop from the beginning, one of my primary goals was to be able to provide amazing instructions for all of my Squarespace plugins. Since I launched Code Shop back in late March, I have only had 11 support tickets come through. Needless to say, the 11 support tickets were all easily addressed with positive results.
I put time and thought into providing great product descriptions so that all of my customers know what they're buying before they place an order with me, as well as, detailed videos and written instructions. My turnover rate for creating plugins is not as high as I would like, but you'll know that you'll be receiving premium quality products.
Now offering developer licenses
All of my plugins started with a Single Use license. After several requests for a Developer license option, I set time aside to meet my customer’s needs. With that said, I am happy to announce that all of my Code Shop products now have this option that allows them unlimited use across multiple websites. This option is especially valuable to customers who work with numerous Squarespace clients.
Moving forward & the challenges
Code Shop has definitely been a success. Far more successful than I had anticipated; however, it doesn't quite pay the bills. Due to this, I have had to turn my focus mainly to large client projects. I would like to change this in the months to come. Coming in early 2017, I will be pushing out new products, as well as, some advanced training videos to help you get the most out of your Squarespace website.
Help me choose what next
I always keep a list of ideas and future Code Shop products, but it's great to hear from my customers and what they're looking for. Feel free to comment your ideas or needs below and I'll make sure to look into them while expanding my Code Shop.
For more information on my Code Shop and how you can easily install additions to your own Squarespace site, click here to learn more.
